What if the machine breaks down?
Our system alerts us in real time if there’s ever an issue. In most cases, we can fix it remotely. If not, we dispatch tech support within 24 - 48 hours.
Do you carry liability insurance?
Yes. ARC 24/7 is fully insured and can provide COIs (Certificates of Insurance) upon request. We make sure you’re covered with zero liability on your end.
How sanitary are ARC 24/7 machines?
All machines are cleaned and sanitized regularly. Plus, the touchscreen interface is antimicrobial.
What happens if the Wi-Fi goes down?
ARC 24/7 machines are equipped with cellular service, so if your location’s Wi-Fi ever goes offline, the machine will automatically switch to 4G LTE to continue processing payments and reporting inventory without interruption.
Do you have a vending permit to operate in Florida?